Helpful Maps for Pickup Locations
Hi , your shuttle picks up where it says Prearranged. If you are in a wheelchair, do not allow your attendant to leave you anywhere except Prearranged. The signs are easy to see and they are always at the outer curb. Sometimes airport security will send people to the wrong place, so it's better to follow the directions below. The airport also won't allow drivers to walk more than 15 feet away from their vehicle or wait, so good communication is essential. Turn on your cell phone and take it off of airplane mode, so your driver can call or text you. If you don't recognize the number, it's probably your driver.
Terminal 2 Prearranged is across the crosswalk from Door 8 near the rental car shuttles and to the right.
Click here for a map of Terminal 2.
Terminal 3 Prearranged is across the crosswalk from Door 6 and to the right, south side of the building.
Click here for a map of Terminal 3.
Terminal 4 Prearranged is across the crosswalk from Door 1, north side of the building, first floor.
Click here for a map of Terminal 4. The sign says "Prearranged Vehicles 3 NORTH".
We Pick You Up At Prearranged
Look for a Big White Mercedes Sprinter (4+ People), a Chrystler 300c (1-3 People), a Chevy Malibu (1-3 People), a Lincoln MKZ Hybrid (1-3 people), a Pontiac G6 (1-3 people), or a Dark Gray Lexus ES300 Hybrid (1-3 People) where it says Prearranged at Phoenix Sky Harbor International Airport. Prearranged is across the crosswalk from door 1 at terminal 4 on the north side of the building. It's also across the crosswalk from door 6 at terminal 3 on the south side of the building and across the crosswalk from door 8 towards the rental car shuttles at terminal 2. Here are few examples of some of our vehicles. All our vehicles are very clean inside and out. Drivers normally offer bottled water, a cord to charge your phone, and they get the door for you and help you with bags. They are also usually 5-10 minutes early depending on traffic, and understand that it's very important for them to drive safe, especially when you are in the vehicle. They're not in a big hurry unless you are.